At the bottom of the Get Info Window, click on the small arrow to the left of "Sharing and Permissions" to open that section and click the lock in the bottom right-hand corner to unlock.Right-click (or control+click) the STEAM folder and select Get Info.(For instructions on finding your STEAM folder, click here). In the Finder, find your STEAM folder and select it.To change those permissions, follow these steps: Lastly, you also may need to change the permissions of the STEAM folder that's being installed to. If that's not an option, you'll need to remove that drive from Time Machine, delete the backups on it, and restart your Mac before trying the update installer again.Īnother potential cause for this error is that either the DATA folder (or the STEAM folder it contains) is no longer inside the installation folder, or that the installation folder is somehow incomplete.Ĭheck your installation folder hierarchy to make sure that no files or folders have been dragged out of the installation folder: If you are updating your instrument, the best option is to move the STEAM folder to another drive. If you are trying to complete a full installation, it would be best to choose another drive as the installation location. This error can occur when trying to complete a full installation of your Spectrasonics instrument(s) or when trying to update.Ī common cause of this error is an external drive that is being used with Time Machine.